The Execution of Processes and Managing the Operations Essay

The Execution of Processes and Managing the Operations - Essay Example The service industry is different from a lot of aspects from manufacturing industry which are the reasons why operational management in service and manufacturing industry differ. In manufacturing a job is undertaken to add value to a physical component and in the service industry, the activity involves people. These differences include inventorying of physical goods; including the processing of these inventories in the manufacturing industry while the planning in services industries focuses more on capacity utilization and yield management. Secondly, manufacturing functions usually have fixed resources while the resources in the services industry change over time and are not constant. Thirdly revenue management is crucial in the services industry as refusing a customer to provide services is a more common practice than unable to provide a product in the manufacturing industry. These all differences affect the planning, scheduling and management of the operations and make the operatio ns of both the industries different from each other. However, there are certain similarities found between the manufacturing and services industry and there is a certain level of similarity in there planning and management. Interval scheduling, reservation models and timetabling are all concepts which are similar in both the industries. (PINEDO. 2009) The sales and services industry is different from that of manuf, acting. In the sales, the transaction is between an employee and a customer for sales or services while in the manufacturing there is an interaction between technology and worker to produce a product.